Started almost 3 years agoOctober 11, 2023Lasted about 4 hoursOctober 11, 20238:50 PMOctober 12, 202312:50 AMUTC
Affected
OpenAI → API
Operational from 8:50 PM to 12:50 AM
Updates
Resolved
UTC
Resolved
UTC
This incident has been resolved.
Investigating
UTC
Investigating
UTC
OpenAI introduced a breaking bug in their steaming API. This is resulting in about 30% of chat widget responses to return an error message and not save the question to logs. We are waiting for them to resolve this bug.
