DocsBot AI - 403 Errors when training from some document types – Incident details
All systems operational
403 Errors when training from some document types
Resolved
Degraded performance
Started about 1 month agoLasted 32 minutes
Affected
Website
Degraded performance from 4:22 PM to 4:54 PM
Updates
Resolved
Resolved
This incident has been resolved by adding a workaround from the package server.
Identified
Identified
It looks like there is some kind of Github outage with a package server we depend on for processing Word, PPT, and txt document files. We are looking at workarounds.