Source Vector Database Upgrade to HA

Completed

Scheduled for January 24, 2026 at 8:00 PM – January 25, 2026 at 12:05 AM

Affects

Website

Chatbots

Updates

Completed
January 25, 2026 at 12:05 AM
Completed
January 25, 2026 at 12:05 AM
Maintenance has completed successfully.
Update
January 24, 2026 at 9:10 PM
Update
January 24, 2026 at 9:10 PM
During the migration we are also experiencing intermittent DB connection errors that may cause chatbot responses to fail.
In progress
January 24, 2026 at 8:00 PM
In progress
January 24, 2026 at 8:00 PM
Our cloud providers will be working on upgrading our Vector databases to a new more powerful cluster with High Availability. This will provide faster and more reliable service.
This may lead to temporary periods of read only access that would show error messages on bot creation or during source training or refreshing.
Deployed bots should remain functional for users to chat with.
Planned
January 24, 2026 at 8:00 PM
Planned
January 24, 2026 at 8:00 PM
Reminder about DB maintenance starting tomorrow. All sources will be read only and bot creation will be disabled during the migration.

DocsBot AI - Source Vector Database Upgrade to HA – Maintenance details