DocsBot AI - iFrame Embed Issues – Incident details

iFrame Embed Issues

Resolved
Partial outage
Started 4 days agoLasted about 8 hours

Affected

Chatbots

Partial outage from 5:30 AM to 1:11 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We made a minor configuration change to our security headers to improve site security, but it appears to have overridden our custom rules for the iframe embed urls, causing iframe embeds of our widget to break.

    We have reverted this change and iframe embeds should be working again with no changes needed on your side.

    Thank you for your patience and understanding!