Website - Operational
Website
100% - uptime99.70% uptime
Jul 202499.50% uptime
Aug 2024100.0% uptime
Sep 202499.62% uptime
Chatbots - Operational
Chatbots
100% - uptime99.52% uptime
Jul 202498.58% uptime
Aug 2024100.0% uptime
Sep 2024100.0% uptime
Notice history
Jul 2024
DNS Propagation Errors
- ResolvedResolved
This incident has been resolved. Last night we switched our DNS provider to add more sophisticated DDoS protection to the DocsBot.ai website and API. Unfortunately for some global regions the DNS propagation caused an SSL redirection loop that made the website, admin API, and widget inaccessible. We apologize profusely for the outage and want to assure our users that this was a one-time maintenance operation that will not need to happen again.
- InvestigatingInvestigating
DNS propagation + SSL renewal causing an infinite redirect on the website.